Pinnacle practice systems support service
Our Practice Systems Support team is here to help you — our network practices, providing responsive and effective virtual assistance across a wide range of operational and system-related queries.
The team is your first point of contact for:
general queries and day-to-day practice support
claiming, eligibility and funding-related queries
implementation support for new programmes and services
guidance on practice systems, tools, workflows, and processes
practice management system (PMS) troubleshooting and support where possible
connecting practices with the right Pinnacle teams and resources when additional support is required
Our goal is to make it easier for practices to access the information, guidance, and support they need to deliver high-quality care to their communities.
Office hours are Monday to Friday, 8.00am to 4.30pm.
How to get in touch
Contact the practice systems support team on the below details.